CONSULTATION, DESIGN, PRODUCTION, FITTINg & our AFterCARE promise

How it works


 

Consultation

We will visit you at home and listen carefully to you so that we understand exactly what your needs from the furniture are. We'll make suggestions on ways to achieve what you want. We'll show you samples of finishes, cabinet door styles and trim details, furniture fitments - anything you want to see first.  We will survey the space and assess any particular access requirements. Home consultation is a free service within London, Kent & East Sussex, though we do also serve the rest of the country & beyond.

 

Design

We will email you with a digital drawing of your project showing every detail and dimension you need. We'll listen to your feedback on the design and tailor it until you are completely happy. All design work is free in most cases.

 

Fitting

Our experienced London-based fitting teams of both men & women have been hand-picked. They are lovely people - your furniture will be safe in their hands and they will treat your home with the utmost respect. All cutting & final shaping of frames and panels is done outside and all waste and packaging is taken away with us.  Our aim is keep any disturbance to your home life to an absolute minimum.  Fittings generally take only between 1 and 3 days depending on the scale of the project.

 


 

MILKWOOD. BESPOKE FURNITURE HANDMADE AT THE OLD DAIRY

Contemporary alcove cabinet with floating shelves fitted above

 

Production

Your project will be handmade to order in our joinery workshop at The Old Dairy, on a farm surrounded by Kent woodland. Finishing is handled by our sprayer, Michael - he has years of experience which shows in the unsurpassed quality of his work.

 

 

Our aftercare promise

Everything we make at Milkwood is guaranteed for a year. If there's a problem, we promise to fix it for you quickly.